New research from the US commercial property firm Cushman & Wakefield, conducted in collaboration with George Washington University, has revealed that hybrid working is expected to more than double going forward. Read on to find out how many are adapting to become a ‘hybrid broker’ by adopting the latest mortgage technology to enjoy a blend of office and remote work, allowing them to remain flexible and responsive to ongoing events.


What is a ‘hybrid broker’?

A hybrid broker is digitally-enabled and flexible, combining a mixture of in-person and remote work depending on demand and the nature of each task. Training sessions, mentoring programmes and client meetings can all work best in an office environment with face-to-face interaction helping to boost engagement, while many will also enjoy the absence of a commute and find they are most productive working remotely.


Support for mortgage professionals

Implementing a hybrid working policy could help many businesses with employee retention. A Trades Union Congress survey has revealed that one in six mums were forced to reduce their working hours during the first national lockdown in March, due to school and childcare closures. Smartr365 are proud to have introduced digital ID verification procedures – removing one of the most significant barriers to home working in the industry by making it possible for lenders to verify the identity of a borrower for underwriting and compliance purposes without the need for a physical meeting.



Benefits for businesses

The potential financial benefits for brokerages of introducing a hybrid working policy are substantial too. Savills has revealed that London has seen one of the largest rises across Europe in ‘grey space’ – offices that are currently unused, due to the pandemic, but not listed for sale either. Smartr365 technology allows brokers to handle data confidently from anywhere across the world with bank-grade security, enabling a safe hybrid working structure. This in turn allows brokerages to reduce overheads by renting out or selling existing sections of unused office space, providing some firms with some much-needed relief during this economic downturn.


Therefore, the ‘death of the office’ and the idea that businesses will bounce back to previous working structures both look to be outdated assumptions, with inventive mortgage technology paving the way to a more accessible and cost-effective future of work.